The Side Gig Central Podcast

Why You Need a Stellar Customer Experience Plan to Win More Business

Episode Summary

Did you know there's a difference between customer service and customer EXPERIENCE? Yes! There's definitely a difference and today you'll learn why you should care. Meet Michael Sherlock of Shock Your Potential. She's an author, keynote speaker, corporate trainer, and podcaster who's on the show today to drop some major SALES knowledge bombs. (And bath bombs. We talk about sparkly bath bombs too.) PRESS PLAY to learn why "I'm just looking" is really code for "deliver an exceptional experience now and I'll definitely buy something from you in the future" and what B.L.E.N.D. means and how you can use it to win more repeat business. Now, who's ready to start delivering MORE amazing customer experiences? Connect with Michael : https://www.shockyourpotential.com/ Michael's book "Sales Mixology" https://www.amazon.com/gp/product/1948238179 _________________________________ Wanna be fully booked with ideal clients for the rest of 2020? Check out my new 1:1 sales coaching program COLD to CLOSED : https://www.sidegigcentral.com/cold2closed/ Get the FREE 30 Day Calendar to grow your sales here : bit.ly/sidegig30 Want more sales strategies? Let's connect! https://instagram.com/sidegig_central https://www.sidegigcentral.com

Episode Notes

Did you know that there's a difference between customer service and customer EXPERIENCE?  Yes! There's definitely a difference and today you'll learn why you should care.

Meet Michael Sherlock of Shock Your Potential. She's an author, keynote speaker, corporate trainer, and podcaster who's on the show today to drop some major SALES knowledge bombs. (And bath bombs. We talk about sparkly bath bombs too.)

PRESS PLAY to learn why "I'm just looking" is really code for "deliver an exceptional experience now and I'll definitely buy something from you in the future" and what B.L.E.N.D. means and how you can use it to win more repeat business.

 

Connect with Michael : https://www.shockyourpotential.com/

Michael's book "Sales Mixology" https://www.amazon.com/gp/product/1948238179

 

_________________________________

 

Wanna be fully booked with ideal clients for the rest of 2020?

Check out my new 1:1 sales coaching program COLD to CLOSED :

https://www.sidegigcentral.com/cold2closed/

 

Get the FREE 30 Day Calendar to grow your sales here : bit.ly/sidegig30

 

Want more sales strategies? Let's connect!

https://instagram.com/sidegig_central

https://www.sidegigcentral.com